Director - Maintenance
JOB DUTIES:
Train, manage and coach Branch Operations Managers personnel in proper trailer repair and maintenance.
This includes:
Establishing R&M standards for labor and parts.
Cost expectations and standards overall and per branch.
Standard operating procedures and R&M intervals.
Safety procedures Trailer inspection procedures to be sure all needed R&M is discovered and performed on time.
Ensuring that each branch performs all processes the same way.
This part is critical to the future success of Stoughton Rental and Lease.
Garage Vendor Management:
including training, managing, and coaching Branch Operations Managers to do the following.
Select and build relationships with preferred vendors.
Negotiate rates and any other arrangements (parts, transportation, repair priority).
Build relationships with selected garage vendors at each branch.
This also includes tracking vendor performance and establishing vendor service level agreements to ensure proper, timely and cost-effective R&M work.
Track and continuously improve performance in the above areas.
Measurements include but are not limited to:
Equipment up and ready to go (Readiness Factor) Maintenance and Repair (M&R) costs on an overall and per trailer basis.
Return on M&R investments (equipment) Safety - ensuring each Branch Operations Manager is following all safety procedures.
Example:
using the rolling stairs at the branch Internal and external customer service.
Recommended Skills Coaching And Mentoring Customer Service Investments Maintenance Service Level Agreement Standard Operating Procedure Estimated Salary: $20 to $28 per hour based on qualifications.
Train, manage and coach Branch Operations Managers personnel in proper trailer repair and maintenance.
This includes:
Establishing R&M standards for labor and parts.
Cost expectations and standards overall and per branch.
Standard operating procedures and R&M intervals.
Safety procedures Trailer inspection procedures to be sure all needed R&M is discovered and performed on time.
Ensuring that each branch performs all processes the same way.
This part is critical to the future success of Stoughton Rental and Lease.
Garage Vendor Management:
including training, managing, and coaching Branch Operations Managers to do the following.
Select and build relationships with preferred vendors.
Negotiate rates and any other arrangements (parts, transportation, repair priority).
Build relationships with selected garage vendors at each branch.
This also includes tracking vendor performance and establishing vendor service level agreements to ensure proper, timely and cost-effective R&M work.
Track and continuously improve performance in the above areas.
Measurements include but are not limited to:
Equipment up and ready to go (Readiness Factor) Maintenance and Repair (M&R) costs on an overall and per trailer basis.
Return on M&R investments (equipment) Safety - ensuring each Branch Operations Manager is following all safety procedures.
Example:
using the rolling stairs at the branch Internal and external customer service.
Recommended Skills Coaching And Mentoring Customer Service Investments Maintenance Service Level Agreement Standard Operating Procedure Estimated Salary: $20 to $28 per hour based on qualifications.
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